Plan Your Visit to Alton Towers
Check out these special services for making the most of your day at Alton Towers.
Don't forget to head to our Alton Towers Video page to get a sneak preview of this park's stunning selection of rides!
Fast Track Passes and Wristbands
Shortcut
Maximise your day with a Shortcut pass for the ultimate in thrill-seeking. This pass allows you priority access to Air, Oblivion, Nemesis and The Flume.
Terms and conditions: Each ticket allows the bearer one ride on each of the rides specified. The bearer must comply with the ride restriction notices and multiple rides will not be allowed. Height restrictions of 1.4m apply on Nemesis, Oblivion and Air. Shortcut tickets may not be suitable for small children. All rides are subject to availability. Tickets are strictly limited so please book in advance to avoid disappointment.
Families First
For younger thrill-seekers, our Families First ticket gives you priority access on Runaway Mine Train, Duel - The Haunted House Strikes Back!, Corkscrew and The Flume.
Terms and conditions: Each ticket allows the bearer one ride on each of the rides specified. The bearer must comply with the ride restriction notices and multiple rides will not be allowed. All rides are subject to availability. Tickets are strictly limited so please book in advance to avoid disappointment.
Parent Q-Share pass
On busier days, parents and guardians with small children can collect a free Parent Q-Share pass from Guest Services, which is valid on rides admitting children 1.2m and taller. As one adult queues, the other can entertain the little ones elsewhere. When they've been on the ride, pass over the ticket and the other parent can go straight on the ride via the exit!
Children's wristbands
At the start of their visit, parents can collect a wristband from Guest Services, which has space to write on your name and mobile phone number. Any children found unattended will be taken to the First Aid Point where staff will call the number on the band.
Top Tips for Your Day at Alton Towers
Beating the Queues
- Get onto the big rides early. Air, Nemesis, Oblivion, and Rita - Queen of Speed are normally the most popular rides. Getting onto a couple of them in the morning will mean you won't miss out later because of big queues!
- Alternatively, make a big ride the last - it's the queue that shuts at the advertised time, not the ride.
- Not bothered who you sit next to? Single rider queues on Air, Nemesis, Oblivion, Spinball Whizzer, and Rita - Queen of Speed may reduce your queuing time.
- Electronic signs at the end of Towers Street, near the top of Nemesis and outside the archway at the entrance of Hex, broadcast continually updated information on the queue times for the major rides. You can use these to avoid the crowds.
- If you're some of the first people in, then it's a good idea to hop aboard the Skyride Station Cable Car and head straight for Forbidden Valley - home to some of the biggest thrill rides. If you stay on the Cable Car then you can also pass over The Gardens to Cred Street station. Rita - Queen of Speed is just a short walk away in UG Land.
Guest Services
- For all customer services enquiries, including hotel room reservations, lost property, wheelchair, pushchair, and locker hire, visit Guest Services on Towers Street.
- Rather than carry your gifts around with you, ask for them to be sent direct to Towers Trading Co, on Towers Street for you to collect when you leave the park.
- Don't forget to buy your car parking token (£3) from selected areas on park.
Eating and Drinking
It might be an idea to plan lunch so that it is not between the busy times at 12pm and 2pm, but there are plenty of places to eat. Our Alton Towers area guide has listings of food outlets located in each area. You can take a little time out, sit down, and boost energy levels at the Courtyard Tavern in Merrie England, the Hogs Head Bar & Grill or the Towers Family Restaurant on Towers Street.
